We met with Drew Taranto, Vice President of Product Management for eCommerce and Returns at DHL, to see how supply chains are still adapting to these times of constant disruption…
Drew Taranto, Vice President of Product Management for eCommerce and Returns, is focused on growth strategy across omnichannel fulfilment and reverse logistics. His role spans working with brands across multiple industries to help them expand their eCommerce capabilities while adapting to changing consumer expectations. Taranto explains that his remit is firmly product and future-focused.
“What are we doing to provide additional services for our customers? What are we doing to change the industry in light of what’s coming from end-consumers? And really helping drive that within our company through the product development lens is really what my responsibilities are.”
Distribution at the core
As a global contract logistics provider, DHL Supply Chain designs and operates distribution centres, manages warehousing and fulfilment, and supports complex supply chain operations for manufacturers, retailers and brands worldwide. Within that landscape, distribution remains the operational backbone. Taranto is clear that the biggest structural shift for DHL lies in how its customers now think about their networks. “Warehousing is one of our core offerings,” he says. “But what I would say is that there are lots of shifts in how our customer base is thinking about and building their distribution networks. What’s important to them is constantly changing…”
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