The milestone caps a transformative year filled by economic uncertainty, supply chain complexity, and the rapid emergence of AI. Against this backdrop, enterprises like OpenAI, Dollar Tree, and Mars turned to Zip’s agentic AI platform, achieving breakthrough results including billions in savings and millions of days reclaimed.
“What began as a simpler way to start a purchase has grown into a full procurement operating system,” said Rujul Zaparde, Co-Founder and CEO of Zip. “This year, we introduced agentic procurement orchestration – not just a new term and category, but a new way of thinking about how AI can transform every aspect of how companies purchase. The results speak for themselves: $6 billion saved, 10 million days of cycle time eliminated, and procurement finally emerging as a board-level priority.”
This year, Zip reached several pivotal milestones, further cementing its position as the leading AI platform for enterprise procurement:
AI innovation and platform scale
- Unveiled Agentic Procurement Orchestration at its AI Summit in New York, introducing 50+ AI agents purpose-built for procurement
- Delivered 10 million AI insights across 26 million approvals
- Saved customers 10 million days of cycle time through intelligent automation
- Named to Forbes’ Fintech 50, Fast Company Innovation by Design Awards, CNBC World’s Top Fintech Companies, Fast Company Next Big Things in Tech, and LinkedIn Top Startups 2025: The 50 US Companies on the Rise
Enterprise momentum
- Welcomed new enterprise customers including LinkedIn, PIMCO, Block, and Mars, while expanding deployments at OpenAI, Snowflake, Canva, Anthropic, AMD, Discover, and hundreds more
- Dollar Tree increased procurement influence from 13% to over 40% of $5B non-product spend, achieving 70% reduction in cycle times and identifying $100 million in savings
Global expansion and community
- Hosted Zip Forward 2025, bringing together 700+ procurement and finance executives from industry leaders like T-Mobile, OpenAI, and Gap
- Opened new Toronto office and expanded footprint in San Francisco, New York, and London
- Launched inaugural State of Spend report surveying 1,000+ global leaders on AI-era procurement trends
- Built Zip Community with 750+ members sharing best practices and advancing careers
Product breakthroughs
- AI-powered workflow routing automatically directs requests to the right approvers based on historical patterns and real-time context
- Price Negotiation Agent leverages market intelligence to optimize every purchase
- Invoice-to-Contract Compliance Agent ensures every invoice aligns with negotiated terms
- Universal AI assistant provides cross-platform intelligence, giving every user a procurement expert at their fingertips
- Zip for Risk Orchestration revolutionizes how companies approach compliance workflows
Platform impact
- $6 billion in total customer savings
- 26 million approvals completed
- 10 million days saved
- 7 million suppliers managed
- 10 million AI insights delivered
The response from the market has been immediate and overwhelming. Within weeks of launching agentic procurement orchestration, enterprises across industries reported productivity gains that exceeded even the most optimistic projections.
“The fact that we can bring together so many teams across the organization to achieve a request seamlessly is not something that we could have done on our own without Zip,” said Kate Hiykel, Program Manager, Vendor Management at Mutual of Omaha, which achieved a 68% decrease in cycle times after implementing the platform.
“The traditional boundaries between procurement categories are dissolving,” added Zaparde. “Intake, orchestration, sourcing, contracts, and payments are becoming interconnected elements of a single, intelligent system. We’re building the platform that brings it all together. If 2024 was the Year of Orchestration, and 2025 was the Year of Agentic AI, then 2026 will undoubtedly be the Year of the Platform.”