The new AI-powered training tool could be a step towards plugging the procurement skills gap.

Contract negotiation is a cornerstone of the procurement process. Training procurement professionals to negotiate for lower costs and better outcomes has always been a critical part of the sector’s talent pipeline. However, a rising demand for procurement professionals, growing amounts of work, the changing nature of the job, and an industry-wide skills shortage threaten to undermine the ability for procurement teams to effectively train the next generation of talent on vital skills like negotiation. 

Organisations have had some luck plugging the skills gap with virtual training. One of the key issues, however, is that good negotiation training relies on a nuanced back and forth between teacher and student. In traditional in-person training workshops, learners would often rely on the ability to ask the trainer to elaborate on specific points. Virtual training, while efficient, lacks this level of interactivity.

LavenirAI, an artificial intelligence-powered procurement training platform operator, claims that its new feature, Ask Harini, is a step towards solving this problem. 

Ask Harini — Personalised, interactive procurement training 

Representing “a major leap forward” for interactive, on-demand learning, AskHarini is a tool available within the LavenirAI Procurement negotiation training platform. It allows learners to engage with Harini, an intelligent, photorealistic avatar, powered by AI, to ask questions at any point during their e-learning content. Whether seeking further explanation on complex concepts or additional insights on negotiation strategies, users can rely on Harini to offer instant and considered responses that deepen their understanding and enhance the overall learning experience. 

Ask Harini supposedly eliminates this pitfall, bringing the same level of engagement found in physical classrooms to the digital learning environment. Learners can now ask Harini questions in real time, just as they would with a live trainer, closing the knowledge gap and giving each learner an experience closer to 1-to-1 training with a human. 

“Ask Harini is a game changer for digital learning, not just in Procurement but across the learning sector as a whole,” said Clive R Heal, CEO of LavenirAI. “It’s like having a virtual mentor alongside you, ready to help whenever you need it. We believe this feature will significantly enhance the learning experience for our users, empowering them to gain deeper insights and truly engage with the material.” 

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